Privacy Policy

Last updated: September 28, 2026

This Privacy Policy explains how Remarkable outdoor ApS (“we,” “us,” “our” or the “Company”) may collect, use, disclose, store and protect personal information when you visit or use our online store, place an order, contact us or otherwise interact with our services.

1. Company Information

The online store is operated by:

Company name: Remarkable outdoor ApS
CVR number: 45035263
Director: Lars Holme Larsen

Registered address:
C/O Lars Holme Larsen
Stevnsgade 14, st. tv
2200 København N
Denmark

Email: support@snyjwy.shop
Telephone: +45 57 18 64 54

Remarkable outdoor ApS generally acts as the data controller for personal information processed in connection with our online store, except where another service provider acts as an independent controller under applicable law.

Our online store uses Shopify's e-commerce platform. Shopify and other service providers may process certain personal information in connection with providing their services.

2. Personal Information We May Collect

The personal information we collect depends on how you interact with our services.

Depending on the circumstances, this may include:

  • Name;

  • Email address;

  • Telephone number;

  • Billing and delivery address;

  • Order information;

  • Products purchased or viewed;

  • Return or refund information;

  • Payment and transaction information;

  • Customer service communications;

  • Device and browser information;

  • IP address;

  • Website usage information;

  • Cookie or similar technology information; and

  • Other information you voluntarily provide.

We only collect or process information where there is an appropriate purpose or legal basis for doing so.

3. Payment Information

Depending on the payment method available and selected during checkout, payment-related information may be processed by Shopify, payment providers, banks or other authorized financial service providers.

We may receive information such as:

  • Payment method;

  • Transaction amount;

  • Payment status;

  • Transaction identifiers; and

  • Payment confirmation information.

Where complete payment credentials are processed directly by an independent payment provider, we may not receive or store those complete credentials.

Payment providers may process information according to their own privacy policies and legal obligations.

4. How We Collect Information

Personal information may be collected:

  • Directly from you;

  • Automatically when you use our online store; or

  • From service providers involved in operating our services.

You may provide information when you:

  • Place an order;

  • Provide delivery or billing information;

  • Contact customer service;

  • Request a return or refund;

  • Create or use an account where available;

  • Subscribe to communications where available; or

  • Otherwise interact with us.

Certain technical information may also be collected automatically through cookies, server logs and similar technologies.

5. How We Use Personal Information

We may use personal information where reasonably necessary to:

  • Process and manage orders;

  • Process or verify payments;

  • Arrange fulfilment and delivery;

  • Provide order information;

  • Provide customer support;

  • Process cancellations, returns and refunds;

  • Maintain and improve our online store;

  • Prevent fraud and unauthorized transactions;

  • Maintain security;

  • Comply with legal, tax and accounting obligations;

  • Resolve disputes;

  • Protect legal rights; and

  • Carry out marketing activities where permitted by applicable law.

Where consent is legally required, relevant processing will be based on the required consent.

6. Legal Bases for Processing

Where the GDPR or other applicable European data-protection legislation applies, personal information may be processed on one or more legal bases, including:

  • Performance of a contract;

  • Compliance with a legal obligation;

  • Legitimate interests; and

  • Consent.

The applicable legal basis depends on the purpose and circumstances of the processing.

Where processing is based on consent, you may withdraw that consent at any time.

Withdrawal does not affect processing that lawfully occurred before consent was withdrawn.

7. Sharing Personal Information

We may disclose personal information where reasonably necessary to operate our online store, complete transactions or comply with legal obligations.

Depending on the services involved, recipients may include:

  • Shopify and technology providers;

  • Payment providers;

  • Banks or financial service providers;

  • Fulfilment providers;

  • Shipping and delivery providers;

  • Customer service providers;

  • Security and fraud-prevention providers;

  • Analytics or marketing providers where permitted;

  • Professional advisers; and

  • Government or regulatory authorities where legally required.

Only information reasonably necessary for the relevant purpose should be disclosed.

We do not claim that information is never shared with third parties, because certain service providers may need information to operate the online store, process orders or provide related services.

8. Shopify and Service Providers

Our online store uses Shopify's e-commerce platform.

Shopify may process information relating to your use of our store in order to provide, maintain and secure its services.

Information submitted through the online store may therefore be processed by Shopify and other authorized service providers.

Where a third-party provider independently determines the purposes and means of processing, that provider may act as an independent data controller under applicable law.

9. Cookies and Similar Technologies

We and our service providers may use cookies and similar technologies for purposes such as:

  • Operating the online store;

  • Maintaining shopping-cart functionality;

  • Supporting checkout;

  • Maintaining account sessions where applicable;

  • Website security;

  • Fraud prevention;

  • Website analytics; and

  • Marketing or advertising where permitted.

Where required by applicable law, non-essential cookies or similar technologies will be used only after the required consent has been obtained.

Available cookie controls or browser settings may allow you to manage certain cookie preferences.

Disabling some cookies may affect the functionality of parts of the online store.

10. Marketing Communications

Where permitted by applicable law, we may use relevant information to provide marketing or promotional communications.

Where consent is required, such communications will be sent only after the required consent has been obtained.

You may unsubscribe from promotional communications using the unsubscribe option provided in the relevant communication where available or by contacting us.

Unsubscribing from promotional communications does not prevent necessary transactional communications concerning orders, payments, delivery, returns, refunds or customer service.

11. Third-Party Services

Our online store may contain links to or interact with independent third-party websites or services.

We do not control the privacy or security practices of independent third parties.

When you interact directly with a third-party service, the information you provide may be governed by that provider's own privacy policy and terms.

12. Data Security

We use reasonable technical, organizational and administrative measures designed to protect personal information against unauthorized access, loss, misuse, alteration or disclosure.

However, no website, internet transmission, electronic storage system or security measure can be guaranteed to be completely secure.

Customers should avoid sending passwords or other highly sensitive account credentials through unsecured communication channels.

13. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, unless a longer period is required or permitted by applicable law.

Retention periods may depend on factors including:

  • Completion of an order;

  • Delivery;

  • Returns or refunds;

  • Customer service;

  • Accounting requirements;

  • Tax obligations;

  • Fraud prevention;

  • Legal limitation periods; and

  • Establishing, exercising or defending legal claims.

When information is no longer reasonably required, it may be deleted, anonymized or otherwise handled in accordance with applicable law.

14. International Data Transfers

Some service providers may process information outside the country in which you live.

Where personal information protected by European data-protection law is transferred outside the European Economic Area, appropriate lawful safeguards will be used where required by applicable law.

These may include an adequacy decision, Standard Contractual Clauses or another legally recognized transfer mechanism.

15. Your Privacy Rights

Depending on applicable law and your circumstances, you may have rights relating to your personal information, including rights to:

  • Request access;

  • Request correction;

  • Request deletion;

  • Request restriction of processing;

  • Request data portability where applicable;

  • Object to certain processing;

  • Withdraw consent where processing is based on consent; and

  • Lodge a complaint with a competent supervisory authority.

These rights may be subject to applicable legal conditions and exceptions.

16. Exercising Your Rights

To exercise an applicable privacy right, please contact:

Email: support@snyjwy.shop
Telephone: +45 57 18 64 54

Postal address:
Remarkable outdoor ApS
C/O Lars Holme Larsen
Stevnsgade 14, st. tv
2200 København N
Denmark

We may request information reasonably necessary to identify the relevant records and verify the identity of the person making the request.

We will respond within the period required by applicable law.

17. Children's Privacy

Our services are intended for persons legally capable of entering into the relevant purchase transactions.

We do not knowingly collect personal information from children in violation of applicable law.

If you believe that personal information relating to a child has been provided without appropriate authorization, please contact us.

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, business operations, technology, service providers or applicable legal requirements.

The current version will be published through our online store with an updated revision date.

Where required by applicable law, additional notice may be provided.

19. Contact Us

For questions concerning this Privacy Policy or the handling of personal information, please contact:

Remarkable outdoor ApS
CVR number: 45035263
Director: Lars Holme Larsen

Registered address:
C/O Lars Holme Larsen
Stevnsgade 14, st. tv
2200 København N
Denmark

Email: support@snyjwy.shop
Telephone: +45 57 18 64 54

20. Mandatory Rights

Nothing in this Privacy Policy is intended to exclude, restrict or reduce privacy or data-protection rights that cannot lawfully be excluded under applicable law.